Booking enquiries | TransPennine Express

Raise a support enquiry

Personal details

Fields marked with ∗ are required

First name ∗ First name is required Please enter proper characters

Last name ∗ Last name is required Please enter proper characters

Email ∗ Email is required Please enter a valid email address

Postcode

Scheduled departure date ∗ Scheduled departure date is required

Scheduled departure time ∗ Scheduled departure time is required

Category ∗ Category is required

Sub category ∗ Sub category is required

Ticket, receipt, or proof of purchase. Please also attach your seat reservation if you have one. We need this evidence before we can offer any compensation that you may be due. Do not send us your payment card number or bank details – These will be deleted and will delay our handling of your case.

Maximum file size 5MB.

You can upload .jpg, .jpeg, .png, .pdf.

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Allowed ticket file types are ".pdf", ".jpg", ".jpeg", ".png"

Description (5000 characters maximum) ∗

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Please help us to protect your data by NOT sharing any bank account, or other payment details in this form.<br/> You are unable to use the following special characters when submitting this form ()[]{}+=#^;<>~

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