• English language English
    • English changes English
    • Cymraeg changes Cymraeg
    • zh changes 中国简化
    • Français changes Français
    • Nederlands changes Nederlands
    • Deutsch changes Deutsch
    • Italiano changes Italiano
    • Español changes Español
    • Polski changes Polski
    • Português changes Português
Buy tickets

If something went wrong with your journey you can let us know what happened here.

Passenger Assist
The station environment
Facilities
Information at the station
Safety and security
Station staff
Ticket buying facilities
Upkeep and repair
Passenger Assist
Food and drink
Cycles
The On board environment
Exterior of train carriage
First Class service
Information
Luggage space
Quiet carriage
Safety and security
Seating capacity
Night Riviera Sleeper
GWR staff
Punctuality
WiFi
Passenger Assist Team
Customer Support Team
Delay Repay Team
Online Support Team
Social Media Team
Our Telesales team
Accessible Travel Policy
Connection Policy
Customer Support Policy
Delay Repay compensation scheme
Fares, tickets and refunds
On board company policy
Connections - other forms of public transport
Connections - other train services
Emergency timetable
Train routes
Unhappy with journey length
Unhappy with timetable
Unhappy with where train stops
Information
Mobile App
Buying tickets