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Complaint
At a station
On train
Contact centre
Policy and products
Timetable
Website
Praise
At a station
On train
Contact centre
Other
Lost property
Safety
Accident reported
Property damaged
Safety issue
Security issue
Enquiry
Assisted travel
At station
Customer contact processing
Fares
Mobile app
On train
Policy and products
Timetable
Website
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GDPR
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